What does it mean that illicit address was added to the database? (“With regards to the evidence you provided about illicit activity, we marked described scammer’s/hacker’s address as high-risk in our database.”)

We continuously manage our internal database, by defining addresses from the variety of blockchains based on on-chain and off-chain data. With regards to that case, “illicit address” in general, is the one linked to the illegal activity such as hack, scam, phishing etc. By messaging about adding the address to the database we mean the...

Can you follow up multiple cases, as I was scammed for different sites and different addresses?

Our technology allows us to detect in fly the source and destination of misappropriated funds which allows us to examine multiple cases at the same time. Forensic investigation and legal actions are however a complicated multi-phase process and we will need to prioritize the cases.

What is the minimum/maximum number of addresses I report?

You may report as many addresses as you want. If you are the victim of more than one case, it is essential to assign the addresses to a specific claim.

I cannot access my wallet, exchange account due to lost 2FA key, am I eligible for the reclaim?

Unfortunately, we cannot assist you with this case, but if you are a victim of a hack where 2FA key was deactivated or used, you can try to submit a claim.

I lost my private keys, seed and/or password to the wallet, am I eligible for the reclaim?

In this case, you are not eligible, but if you are a victim of stolen seed, private keys, then you can try to submit a claim.

My funds were frozen on the exchange due to KYC or security reasons, am I eligible for the reclaim?

Each claim is individually verified, please be as detailed as possible while describing your loss/ case.

What if I want to represent more than one victim?

Reclaim Crypto allows you to list your claim either alone, or as part of a class action. During completing your Reclaim Crypto request please tick the box YES in section Group of victims.

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