Accepted for
feasibility study – The claim was accepted for further feasibility
assessment. The Reclaim Crypto Team is conducting comprehensive investigations
on basis of collected evidence in order to estimate the chances of successful
recovery. The
analysis and further investigation of a submitted case could
take from a few months to couple of years. Once the Reclaim Crypto Team decides to assist in the recovery of the stolen
cryptocurrency, an offer and agreement will be proposed to the participants related to the
accepted claims.
Analyzing – The Reclaim Crypto Team is during the process of
analyzing the information provided in the claim. The initial analysis of
some claims can take longer than usual. This may be caused by:
- significant amount of data provided;
- verification of all cryptocurrency addresses provided;
- searching links to your case in our databases.
The length of this process must be assessed on a case by case basis and it can take from a few weeks to a few months. Once the Reclaim Crypto Team finishes the initial analysis of the claim, a victim will be informed about further steps related to the submitted claim.
Awaiting more claims – The Reclaim Crypto
Team marks the cases that, in the
event of more claims, will increase the chance of recovering money as a result
of a class action. At the moment the Reclaim
Crypto Team is still awaiting more victims submitting the claims related to the certain case in order to collect additional evidence
and examine the possibility of a successful reclaim. However, it should be noted that even
individual cases may lead to capture of scammers or hackers in the future. The analysis and further investigation of a submitted case could take from a
few months to couple of years. Once the Reclaim Crypto Team decides to assist in the recovery of the stolen
cryptocurrency, an offer and agreement will be proposed to the participants related to the
accepted claims.
Canceled –
The status is used in two cases:
- The claim was canceled as duplicate by the Reclaim Crypto Team. A victim should provide all information/documents related to his/her case in the initial claim and should not create other claims to provide additional evidence related to the same case.
- The claim was canceled by a victim.
Closed – The Reclaim Crypto Team closes the case on the request of the victim.
Illicit
addresses added to database – The
Reclaim Crypto Team marks a scammer/hacker’s address as “high-risk” in
Coinfirm’s database which allows to conduct a deeper analysis of illicit crypto
flows, and to better trace the paths of outgoing crypto funds, through
transaction tracking on Coinfirm’s AML Platform. The analysis and further investigation of a submitted
case could take from a few months to couple of years. Once the Reclaim Crypto Team decides to assist in the recovery of the stolen
cryptocurrency, an offer and agreement will be proposed to the participants related to the
accepted claims.
Pending – The Detailed
Reclaim Request has been completed by a victim and is waiting for an initial
analysis. Each claim is individually analyzed. The waiting time for the initial
analysis depends on the number of claims submitted (it can take from a few days
to a few weeks). After this time the Reclaim Crypto Team
will contact a victim via the Reclaim Crypto Service Desk. During
this process a victim can be asked to provide additional
information and documents which will allow the Reclaim Crypto Team to better evaluate
the claim.
Request for evidence – The Reclaim Crypto Team has started an initial analysis of the claim and asked a victim to provide additional information and documents which will allow to better evaluate the claim.
After providing the requested information/documents by a victim, the Reclaim Crypto Team needs a relevant amount of time (from few days to few weeks – depends on the complexity of the case and amount of data provided) to investigate the received evidence. Once the Reclaim Crypto Team finishes the initial analysis of the claim, a victim will be informed about further steps related to the submitted claim.
Request for more details – The Reclaim Crypto Team has started an initial analysis of the claim and asked a victim to provide some details related to submitted claim which will allow to better evaluate the case.
After providing the requested information by a victim, the Reclaim Crypto Team needs a relevant amount of time (from a few days to a few weeks – depends on the complexity of the case and amount of data provided) to investigate the received evidence. Once the Reclaim Crypto Team finishes the initial analysis of the claim, the victim will be informed about further steps related to the submitted claim.
Resolved – The claim was successfully resolved and stolen funds returned to the owner.
Waiting for a customer
– The status is used in four cases:
- In the submitted claim are the provided details of more than one scam/hack/fraud. The separate claims should be submited for all cases. This will allow the Reclaim Crypto Team to focus on a specific case and better analyze it.
- During submission of the Detailed Reclaim Request, a victim has not provided the required contact details. The Reclaim Crypto Team is waiting for outstanding information to procced further with the claim.
- The claim was submitted by a person underage. To procced further, the Reclaim Crypto Team needs to obtain an authorization that the minor is representing by his/ her legal guardian.
- Unspecified above cases, a victim should check his/her claim in the Reclaim Crypto Service Desk for more details related to the status.